Privacy Policy
Last updated: September 2026 • Effective for all ZUNO AI users in Bangladesh and globally
1. Introduction
ZUNO AI ("we", "our", or "us") is dedicated to providing an intelligent, secure, and transparent personal AI workspace for students, researchers, creators, and professionals in Bangladesh and worldwide. We value your privacy and are committed to protecting your personal information.
2. Information We Collect
We collect information necessary to operate your workspace, authenticate your access, and process subscriptions:
- Account Information: Name, email address, phone number (used for verification and local billing notices), and encrypted passwords.
- Workspace Content: Chat prompts, attached documents, notes, and study summaries you create or upload.
- Billing Details: Transaction records for bKash, Nagad, Rocket, or card payments. We do not store sensitive payment PINs or raw card numbers.
3. How Your Content Is Protected
Your uploaded academic documents, lecture notes, coding projects, and chat history belong to you. We do not sell your personal data or user-generated workspace content to third-party advertisers or data brokers.
4. Local Payment & Security
All local transactions in Bangladeshi Taka (BDT) are handled via PCI-DSS compliant secure payment gateway partners. Communications between your browser and our servers are encrypted via HTTPS / TLS 1.3.
5. Contact Us
If you have questions regarding this Privacy Policy or wish to request deletion of your account and workspace data, please contact our support team at support@zuno.com.bd.